Essential Domains to Safelist

Please safelist the following email domains for your company to ensure users receive their notification emails:

  • App environment¬†– notifications come from @mail.app.shibumi.com
  • EU environment – notifications come from @mail.eu.shibumi.com
  • AP environment – notifications come from @mail.ap.shibumi.com

Some companies have internal security policies that restrict the downloading of attachments. If so, please safelist the following domains in regard to your environment to ensure users can download files from Shibumi:

Environment Domain
shibumi-au-documents shibumi-au-documents.s3-ap-southeast-2.amazonaws.com

shibumi-au-documents.s3.ap-southeast-2.amazonaws.com

shibumi-au-stg-documents shibumi-au-stg-documents.s3-ap-southeast-2.amazonaws.com

shibumi-au-stg-documents.s3.ap-southeast-2.amazonaws.com

shibumi-fr-documents shibumi-fr-documents.s3-eu-central-1.amazonaws.com

shibumi-fr-documents.s3.eu-central-2.amazonaws.com

eu-prod-west-shibumi-documents eu-prod-west-shibumi-documents.s3-eu-west-1.amazonaws.com

eu-prod-west-shibumi-documents.s3.eu-west-1.amazonaws.com

shibumi-eustg-documents shibumi-eustg-documents.s3-eu-central-1.amazonaws.com

shibumi-eustg-documents.s3.eu-central-1.amazonaws.com

shibumi-app-documents shibumi-app-documents.s3.amazonaws.com
us-prod-west-shibumi-app-documents us-prod-west-shibumi-app-documents.s3-us-west-2.amazonaws.com

us-prod-west-shibumi-app-documents.s3.us-west-2.amazonaws.com

shibumi-stg-documents shibumi-stg-documents.s3.amazonaws.com
Updated on January 24, 2024

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