Please safelist the following email domains for your company to ensure users receive their notification emails:
- App environment – notifications come from @mail.app.shibumi.com
- EU environment – notifications come from @mail.eu.shibumi.com
- AP environment – notifications come from @mail.ap.shibumi.com
Some companies have internal security policies that restrict the downloading of attachments. If so, please safelist the following domains in regard to your environment to ensure users can download files from Shibumi:
| Environment | Domain |
| shibumi-au-documents | shibumi-au-documents.s3-ap-southeast-2.amazonaws.com
shibumi-au-documents.s3.ap-southeast-2.amazonaws.com |
| shibumi-au-stg-documents | shibumi-au-stg-documents.s3-ap-southeast-2.amazonaws.com
shibumi-au-stg-documents.s3.ap-southeast-2.amazonaws.com |
| shibumi-fr-documents | shibumi-fr-documents.s3-eu-central-1.amazonaws.com
shibumi-fr-documents.s3.eu-central-2.amazonaws.com |
| eu-prod-west-shibumi-documents | eu-prod-west-shibumi-documents.s3-eu-west-1.amazonaws.com
eu-prod-west-shibumi-documents.s3.eu-west-1.amazonaws.com |
| shibumi-eustg-documents | shibumi-eustg-documents.s3-eu-central-1.amazonaws.com
shibumi-eustg-documents.s3.eu-central-1.amazonaws.com |
| shibumi-app-documents | shibumi-app-documents.s3.amazonaws.com |
| us-prod-west-shibumi-app-documents | us-prod-west-shibumi-app-documents.s3-us-west-2.amazonaws.com
us-prod-west-shibumi-app-documents.s3.us-west-2.amazonaws.com |
| shibumi-stg-documents | shibumi-stg-documents.s3.amazonaws.com |